FAQ
How Can I Hire a Car from Interstate?
You can fill in our form on the Booking page or contact our manager by phone in Kharkov +38(057)764-52-07. Alternatively, send us an email.
What Documents Do I Need?
To lease a car from us, the only documents you need are Passport and Driving License
Attention! Leaseholders must be at least 23 years old and have at least 2 years of driving experience.
How Do I Pay?
When you hire a car from us, 100% of your car rental payment is taken in advance along with a security deposit. The amount of your security deposit will be specified when you choose your hire car and terms of lease. It will be refunded in full upon the return of your hire car (subject to vehicle inspection).Payments can be made in Ukrainian Hryvnas, US Dollars or Euros.
Where Do I Collect/Return My Hire Car?
You can pick up and return your hire car at our collection point in the center of the city (Ivanova st., 27), which is very close to our office. Alternatively, we can arrange for collection or return at any other location in the city (there is an additional charge of $10 for this service).
Are there any Discounts for Long-Term Hire?
Yes! If you would like to rent a car more than for a month, we will give you a great discount. Your discount will be specified when you have chosen your car and lease terms.
The Advertised Prices are in Dollars – What Exchange Rate do you use to convert Dollars to Hryvnas?
We use the official rate of National Bank of Ukraine.
What Should I do if I Have an Accident in my Hire Car?
In you are unfortunate and have an accident, don’t worry! All you need to do is contact your Interstate car lease manager and we will provide you with further instructions.